Windows 11

Fix Microsoft Store 0x00000000 Error on Windows 11


Many Windows 11 users in various support forums have complained about the 0x00000000 error code when trying to download from the Microsoft store. This error is accompanied by messages like “Something unexpected happened” or “Try that again.”

You may encounter this error when you try downloading, installing, or updating an app on your Windows 11 computer. Here, we provide some excellent solutions you can apply to solve the problem.

Run System File Checker Scan

Performing an SFC scan is a good fix for repairing the 0x00000000 error when there corrupted files are affecting the Microsoft store on your Windows 11. Here are the steps.

  1. Press the Windows and S keys simultaneously, type cmd in the search field, select Run as administrator on the right side of the screen.
    error 2001-0123
  2. Click on Yes to proceed.
    error 2001-0123
  3. When Command Prompt opens, enter the following command into the console and hit Enter to begin an SFC scan:
    sfc /scannow
    error 2001-0123
  4. Next, enter the command below and press Enter to run the DISM command:
    DISM.exe /Online /Cleanup-image /Restorehealth
    error 2001-0123
  5. Finally, it would be best to restart your computer to implement repairs.

Perform Windows Store Apps troubleshooter

If your Microsoft store is not opening, downloading apps, or showing error messages, you can perform a Microsoft Store troubleshooter. You may also use this method if you have a problematic app or the Microsoft Store app is no longer functioning correctly. Use the steps below.

  1. Press the Windows + I keys simultaneously to open Settings and click Troubleshoot under System.
    0x00000000 Windows 11
  2. Then, select Other trouble-shooters.
    0x00000000 Windows 11
  3. Next, click on the Run next to Windows Store Apps.
    0x00000000 Windows 11

Reinstall Microsoft Store App

This fix is useful if your Microsoft Store app is malfunctioning or you have a problem with a specific app. Follow the steps below.

  1. Press the Windows + S keys simultaneously, enter powershell in the search field and click Run as administrator.
    0x00000000 Windows 11
  2. In the console, enter the code below and tap Enter:
    Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    0x00000000 Windows 11
  3. Finally, restart your system.

Restart Microsoft Store Install Service

This solution can help to fix Microsoft Store Install Service problems causing app installation problems. It can also refresh the service and remove problems causing the Microsoft store to malfunction. Here are the steps.

  1. Open the Run dialog by pressing the Windows + R keys simultaneously, enter services.msc and click OK.
    0x00000000 Windows 11
  2. Find Microsoft Store Install Service and double-click on it.
  3. Set the Startup type to Automatic and confirm the Service status is Running. Then, click Apply and OK to verify settings.
    0x00000000 Windows 11

Reset the Windows Store cache

This fix can repair the Microsoft Store app caused by corrupted files and settings. It can also clear out old or outdated data helping the Microsoft Store app start fresh and run smoothly. Follow the steps below.

  1. Open the Run dialog by pressing the Windows + R keys simultaneously, enter wsreset.exe and click OK.
    0x00000000 Windows 11
  2. After a while, a blank Command Prompt window will launch and close, and the Microsoft Store will start on by itself.

Use a different user account

Another fix you can use is to create a new user profile. Then, try logging in with the new account. If that works, then the old account is probably corrupted. You can then choose to repair the corrupted account or transfer your data to the new account and delete the old account.

In conclusion, the 0x00000000 error is not fatal for your Windows 11 computer. The steps provided in this solution can fix this problem with relative ease. If all else fails, you may consider restoring your computer to an earlier point. The steps to do so is available in one of the solutions under our coredpussvr.exe article.

If you like our article and want to leave us a feedback, comment in the comment section below. You may also let us know which step worked for you.

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Richard Omachona
Richard is a techie in providing fixes and solutions for computer issues of various kinds. Among his contemporaries, he is a preferred choice. His experiences are vast in Windows operating systems, and several other skills in programming such as Python, Web Frontend designing implementing at industry standards, best practices in HTML, CSS and JavaScript. and basics in Web Backend. He also loves traveling, gaming and music.