0x80d03801 Microsoft Store Error: 11 Best Solutions

Running the Network Adapter troubleshooter is an effective way to fix the problem


Do you get the 0x80d03801 Microsoft Store error when accessing your app? Fortunately, we have compiled a list of the 11 best solutions to help you get the store back up and running.

We will also discuss the reasons for the error. Ensure you read to the end to find out how to resolve this Microsoft Store error.

Why am I getting the 0x80d03801 error when updating apps?

The 0x80d03801 error is a Windows Store error typically encountered when attempting to update or download apps from the Windows Store. This error can occur due to a variety of reasons, including:

  1. Corrupted system files: System files can become corrupted due to various issues, such as a virus, malware, or a power outage.
  2. Outdated Windows version: In some cases, the 0x80d03801 error can occur due to an outdated version of Windows.
  3. Incompatible hardware: The 0x80d03801 error can also occur due to hardware incompatible with the system.
  4. Network issues: Issues with your network connection can also cause the 0x80d03801 error. If your network connection is unstable or slow, the Windows Store may be unable to access the files it needs to update or download apps.
  5. Incorrect Windows Store configuration: Incorrect Windows Store configuration can also cause the 0x80d03801 error.
  6. Insufficient storage space: The error can occur when the device does not have enough storage space to complete the update.
  7. Outdated system drivers: This error can sometimes occur when system drivers are outdated.

How do I fix Microsoft Store error code 0x80d03801?

1. Run the Network Adapter troubleshooter

  1. Press the Windows and I keys together to open the Settings menu.
  2. Then open the System option.
  3. Now scroll down to find the Troubleshoot option and click to enter, then click on Additional troubleshooters.
  4. When done, click the Run button next to Network Adapter.
  5. When the troubleshooter window opens, choose All network adapters 
  6. Finally, click Next.

2. Modify adapter setting

  1. Press the Windows + I keys simultaneously to open the Settings menu.
  2. Then, select the Network & internet tab on the left pane.
  3. After that, click on the Advanced network settings option.
  4. Click More network adapter options under Related settings.
  5. Then, right-click your Wi-Fi adapter and choose Properties from the options.
  6. When the Properties window opens, click on the Sharing tab.
  7. Under Internet Connection Sharing, tick the checkbox close to Allow other network users to connect through this computer’s Internet connection.
    windows 11 hotspot not working
  8. Finally, click on the OK button to save the changes made.

3. Reset Network settings

  1. Press the Windows and I keys to open the Settings menu.
  2. Then, select the Network & internet tab on the left pane.
  3. After that, click on the Advanced network settings option.
  4. Under More settings, click on the Network reset option.
  5. Then, click the Reset now button next to Network reset and select the Yes response in the confirmation window when it comes up.
  6. Finally, restart your PC.

4. Update Network adapter

  1. Firstly, simultaneously press the Windows and X keys to open the Quick Link menu.
  2. Secondly, click Device Manager or press M to launch the tool.
  3. Now click the arrow on the left of Network adapters to expand it.
  4. Then right-click on your Wi-Fi driver and select the Update driver option.
  5. Once the next screen opens, choose the Search automatically for drivers option.
  6. Wait for the process to complete.
  7. Finally, restart your PC.

5. Turn airplane mode on and off

  1. Firstly, click the Action Center icon on the Taskbar or press Windows + A keys together to view the Quick Settings.
  2. Secondly, click on the Airplane mode icon to enable it to change the tile color to blue.
  3. Now wait briefly and click on it to turn it off again.

6. Update Windows

  1. Firstly, press the Windows + I keys together to open Settings or open by clicking the Windows icon on the Taskbar.
  2. Then click the Windows Update option and the Check for updates button to find new updates.
  3. Now Windows will search for new Windows updates. Follow the on-screen instructions to install the update.
  4. Finally, restart your computer.

7. Check the internet connection

  1. If you are using a wireless router, ensure that the Wi-Fi is within range of your computer. The closer your PC is to the internet, the faster the speed.
  2. When connected, confirm that the signal strength you see is at maximum. It works best that way.
  3. In addition to the standard 2.4 GHz, dual-band routers support 5 GHz bandwidth, offering a higher Internet speed. If your router is in this category, ensure you connect to the 5GHz network.

8. Do an internet speed test

  1. Open the browser on your computer.
  2. Open the internet speed test site.
  3. Click on the Start Speed Test to begin the internet speed test.
  4. If the internet speed is over 40Mbps, you are good to go.

9. Re-register the Microsoft Store

  1. Open the Start menu, type PowerShell, then select Run as administrator to open the PowerShell app as an administrator.
  2. Once the app opens, type the following command and press Enter:
    “Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”
  3. Then, wait for the process to complete.

10. Reset the Microsoft Store cache

  1. Press the Windows + R keys together to open the Run dialog, type wsreset.exe and press Enter.
  2. Once done, this will reset the Microsoft Store cache and should fix the error. Wait patiently for the process to complete.

11. Free up with Settings

  1. Begin by clicking the Start button and then selecting Settings.
  2. Then click on System on the left pane options.
  3. After that, click on Storage which will show you what is consuming your disk space.
  4. Click on Temporary files. If not visible, click Show more categories to make it visible.
  5. The Temporary files page exposes the temporary files on your PC. Check all the boxes and then click Remove files.

The 0x80d03801 Microsoft Store error is a common problem that can be difficult to resolve. Fortunately, we have outlined solutions to help you fix this error. From rebooting your device to cleaning up your Windows Store cache, these solutions should help you get back up and running quickly.

Additionally, it’s important to ensure that your system is up-to-date and running the latest version of Windows to ensure that all your apps and programs are running smoothly. With these solutions, you should be able to resolve the 0x80d03801 Microsoft Store error.

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Richard Omachona
Richard is a techie in providing fixes and solutions for computer issues of various kinds. Among his contemporaries, he is a preferred choice. His experiences are vast in Windows operating systems, and several other skills in programming such as Python, Web Frontend designing implementing at industry standards, best practices in HTML, CSS and JavaScript. and basics in Web Backend. He also loves traveling, gaming and music.