Best 5 Fixes for Alexa Error 701?

An Alexa factory reset on the app should be the last option

alexa error 701

Alexa Error 701 is among the most common errors when using Alexa-enabled devices. This error can frustrate users as it can prevent them from using their devices or accessing certain features.

Fortunately, there are several steps that you can take to fix this error. This guide will discuss the best ways to fix Alexa Error 701. We’ll look at some of the most common solutions. With the help of this guide, you should be able to get your Alexa device up and running again.

What is error 701 on Alexa?

Error 701 on Alexa is a networking issue that prevents Alexa from connecting to your home Wi-Fi network. A variety of factors can cause the problems. Some of these factors may include the following:

  • A corrupted or outdated version of the Alexa app: If the version of your Alexa app is out of date or has malware, then it could cause an error.
  • Poor internet connection: If your internet connection is not strong enough, there will be an error on Alexa.
  • Incorrect login credentials: You must enter the correct details for logging in, or else there won’t be success on Alexa.
  • An issue with the Amazon servers: An internal issue with the Amazon servers can lead to an issue on Alexa.
  • An issue with the network connection or router: The network connection must be optimal. The router condition must also be good. This will influence the working conditions of Alexa.
  • A conflict with another device or app: If apps on your computer clash with Alexa, there will be errors.

How do I fix Alexa error 701?

Before going into the solutions, please check your internet speed and restart your router and Alexa. Also, check your router range to fix Alexa error 701. If you are using a wireless router, check to ensure that the Wi-Fi is within range of Alexa. The closer Alexa is to the internet, the faster the speed.

When connected, confirm that the signal strength you see is at maximum. It works best that way.

1. Reconnect Alexa to Wi-Fi

  1. Firstly, open up your Alexa app.
  2. Then click on More at the bottom right.
    alexa error 701
  3. When it opens, click on Add Device.
    alexa error 701
  4. Then, click on Amazon Echo.
    alexa error 701
  5. Finally, click on Echo, Echo Dot, Echo Plus and more.
    alexa error 701
  6. A request will come up if your device is blinking orange. Choose yes, then follow the instructions to connect.

2. Connect Alexa to a new Wi-Fi to fix Alexa error 701

  1. Firstly, open up your Alexa app.
  2. Then, click on the Devices tab.
  3. Under Devices, click on Echo & Alexa.
  4. Then, choose your Echo.
  5. Finally, click Change next to Wi-Fi Network.
  6. A request will come up if your device is blinking orange.
  7. If yes, then Alexa will inform you it’s in setup mode. You can now change the network in the app.

3. Power Cycle Amazon Echo, Modem, and Router

Firstly, you should unplug the Amazon Echo and re-plug it again. Should that not correct the issue, you should turn off your modem and router, then turn them back on.

This should work and get things back to normal. It is good to do this sometimes. This is because a power cycle assists in normalizing things that were erstwhile, nonresponsive, or dysfunctional.

4. Remove Wi-Fi interference

Assume an invisible obstruction exists between your Amazon Echo and your router. Do this by noting everything it crosses or that crosses it. Should the connection pass through a wall, you may want to consider positioning the router or the Amazon Echo to prevent it from doing so.

The wall may be what is interfering with the signal. Look at other things that may be in between the Wi-Fi and Alexa and remove them. This might help to get your Alexa free from error 701.

5. Factory reset Alexa

5.1 Factory reset Alexa using device buttons

For a first-generation Amazon Echo speaker, use a sharp and tiny object like a pin to hold down the reset button installed on the device, then wait for the ring around the Echo to turn off and on again.

For a second-generation Echo, press and hold the microphone and volume down buttons simultaneously for about 20 seconds. Then wait for the ring to turn orange, and that’s it!

Hold the Action button down for about 25 seconds for a third- or fourth-generation Echo. The Echo light will become orange. Let go of the button when it turns off. The light will be blue, then orange again. Then your device is ready.

Hold your device’s mute and volume-down buttons for an Echo Show. After 15 seconds, the Amazon logo should appear on your screen to confirm the reset.

5.2 Factory reset Alexa on the app

  1. Firstly, open up your Alexa app.
  2. Then, click on the Devices tab.
  3. Under Devices, click on Echo & Alexa.
  4. Then, choose the device which you want to reset.
  5. Find Registered To where your name is listed and click Deregister to its right.
    alexa error 701
  6. Finally, Alexa will factory reset automatically.

Overall, Alexa Error 701 is a very annoying issue that can disrupt your experience using the device. Luckily, there are several steps you can take to troubleshoot and fix this issue.

From restarting your device to resetting your Alexa app to using the Alexa app to connect to networks, there are many ways to resolve this issue. With these eight fixes, you should be able to successfully fix Alexa Error 701 and get your device up and running again.

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Rebecca Ogbor
Rebecca is a co-owner of Fuzo Tech. She has dedicated herself to customer care, especially in tech, and she is a fine writer and tech consumer.She is bilingual (French and English) and is passionate about interactions and conflict resolution. She is passionate about her work and committed to delivering outstanding service to any organization.