CE 112840 6 PS5 Error: 5 Ways to Fix It

Update the game system software to fix this error


You are probably reading this article because you are experiencing the error code CE-112840 6; if this is the case, don’t give up hope, as there are many ways to overcome this problem.

Unable to download new games from the store due to an error code is the worst thing that can happen to a PS5 gamer, so in this guide, we’ll show you how to resolve this error code using simple, understandable instructions.

What is the CE-112840-6 PS error?

The CE-112840 6 is an error code that appears when you try to download or buy games from the PSN store. There are many factors behind this error code, and the most common ones include the following:

  • Server issue – The most common cause for this error is if the PSN servers are down or under maintenance. In this case, there is nothing you can do other than wait for the servers to come up.
  • Traffic overload – If the traffic rate exceeds what the servers can handle, you will encounter the CE-112840 6 error.
  • Poor internet connection – Another cause for this error is an unstable or poor network connection. The PS5 games need a very strong internet connection to work properly,
  • Conflicting software – Conflicts between downloads from different sources and the internal memory can cause this problem.

Now that we know some of the most common causes for this error let us look at how we can effectively overcome this problem.

How do I fix the CE-112840-6 PS5 error?

Try out these quick fixes before heading to the main solutions.

  • Verify your network connection – Ensure that your internet connection is strong and stable. You can try switching to a wired connection, restarting your router, switching to a mobile hotspot, or using a different network service.
  • Restart the game – Try restarting your console. Doing this will enable the game to start in a fresh state and this can also remove any glitch causing the CE 112840 6 error.
  • Restart your PC – This simple but effective step will help resolve minor glitches and can potentially fix this issue.

If the steps above do not work, try out the solutions below.

1. Check the game server

The PlayStation server being down or overloaded and unresponsive is a common cause of the error code CE-112840-6. Check for any ongoing maintenance or outages on the PlayStation server. This should be the first step to attempting to fix this problem.

To check the PlayStation server’s status, go to the official PlayStation status page. if it’s currently down, wait for it to resume normal operations before trying another approach.

2. Reinstall the game

  1. Highlight the game giving the problem
  2. Click and hold the Options button.
  3. From the menu option, choose Delete.
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  4. Click OK to confirm your choice.
  5. After removing the game, reinstall it and check if the CE 112840 6 error persists.

3. Update the game system software

  1. Launch your PS5 console and click on the settings icon.
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  2. Scroll down and choose System.
  3. Next, click the System Software option on the left tab and select System Software Update and Settings on the right.
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  4. Now choose the Update System Software.
  5. You will get two options, but we recommend picking the Update Using Internet option.
  6. Click OK after the update is complete.
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  7. After completing the process, check to see if the ce 112840 6 problem has been fixed.

4. Rebuild the game database

  1. Press and hold the power button on the PS5 console to turn it off.
  2. Once it is completely turned off, press and hold the power button again to turn it on.
  3. Once it is on, connect your controller to the console and press the PlayStation button on your controller. This will open the game in safe mode.
  4. From the options displayed, choose Clear Cache and Rebuild Database.
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  5. Select Rebuild Database.
  6. Finally, click OK to confirm the changes you have made.
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  7. This process will take some time to finish so ensure to be patient while this process is running.
  8. After completing the process, check to see if the ce 112840 6 problem has been resolved.

5. Perform a factory reset

  1. Launch your PS5 console and click on the settings icon.
    ce 112840 6
  2. Scroll down and click System.
  3. Select System Software on the left tab.
  4. Scroll down, and choose Reset Options.
  5. Next, pick Reset Your Console.
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  6. Finally, choose Reset.
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  7. After resetting your console, check if the ce 112840 6 has been fixed.

Ensure that all important data has been saved because this process will remove all your game data.

We hope the steps in this article have helped you resolve the CE 112840 6 error. Try as many solutions as possible until you find one that works best for you.

Tell us in the comment section below which steps in this article were the most helpful.

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David Ogbor
David is a tech guru with extensive knowledge in technical articles. He is passionate about writing and presents technical articles in an easy-to-understand format for easy comprehension. He aims to present easy solutions for day-to-day problems encountered while using PC. In his spare time, he likes traveling, playing sports, and singing.