Windows 11

Top 5 Fixes for the ‘Closing 1 App and Shutting Down’ Windows 11 Error

Your Ultimate Guide to Fixing the "Closing 1 App" Error in Windows 11


When your Windows 11 PC tells you it is closing 1 app and shutting down, Windows cannot shut down or restart normally. This problem happens because an application is still running or doesn’t close properly. This error suspends the shutdown process until it can either end the app or request an action from the user.

The triggers include unsaved documents or data trying to avoid data loss, background tasks, corrupted or conflicting apps, damaged or missing system files, or incompatible or buggy recent updates. Several users reported this issue. Here are our suggested fixes.

1. Use the Shutdown Anyway Option

This feature overrides the closing 1 app and shutting down error in Windows 11 and compels the shutdown process to proceed, even if certain apps are still running. Use this fix when confident that forcefully closing the apps won’t cause data loss or other issues. Please use it only when necessary and after saving important work.

The following steps guides you on how to complete this fix:

  1. After starting the shut down process, observe for the closing 1 app and shutting down prompt.
  2. If the message appears, click the Shutdown anyway button.
    Closing 1 app and shutting down

2. Perform a Clean Boot to Fix Closing 1 App and Shutting Down

Clean boot is a Windows troubleshooting method that starts the OS with essential drivers and startup programs. It helps identify problematic drivers and programs responsible for issues by eliminating conflicting software or services. This method resolves problems that prevent Windows from running correctly.

Here are the steps for performing a Clean Boot:

  1. Press the Windows and R keys at once to open the Run dialog, type msconfig, and hit Enter.
  2. Then, find the Services tab, click on it, and tick on the Hide all Microsoft services box.
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  3.  Click on the Disable all button and then click Apply.
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  4. Select the Startup tab and then click Open Task Manager.
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  5. Right-click the first enabled app on the Task Manager tab and select Disable.
  6. Finally, follow step 6 to disable all enabled applications one after the other.
  7. After disabling the apps, close Task Manager.
  8. Restart your PC.
  9. You may then follow the steps again. But this time, you will enable the apps.

3. End Running Process for the Problematic Program Using the Task Manager

Task Manager helps identify problematic programs or processes causing shutdown issues and enables safer termination. It provides valuable information about running processes, aiding in identifying patterns or recurring issues. Gracefully ending the problematic process can help resume normal shutdown procedures.

Here are the steps for completing this solution:

  1. Press the ctrl + shift + esc keys together to open the Task Manager.
  2. When it opens, open the Processes tab, select the problematic process, and click End Task on the top of the display.
  3. If unsure, check for programs that are unresponsive or consuming high CPU or memory resources.
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  4. Finally, restart your PC.

4. Reinstall the Problematic Program to Fix Closing 1 App and Shutting Down

Reinstalling the problematic program can resolve the closing 1 App and shutting down error in Windows 11 by replacing potentially corrupted or incompatible files, ensuring a clean and correctly configured installation, and restoring compatibility with Windows shutdown processes.

Use the following steps to complete this fix:

  1. Hold the Windows + I keys simultaneously to open Settings and click Installed apps under Apps.
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  2. Then, find the unnecessary apps, click the ellipses next to the app, and click Uninstall.
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  3. Finally, find the app in the Microsoft Store and re-download the app.

5. Run DISM and SFC Scans to Fix Image and System File Corruption

The SFC/DISM scan fixes the closing 1 app and shutting down error by repairing any corrupt system files that might be causing the issue. While SFC scans and repairs corrupt system files on the local computer, DISM uses Windows Update to download and replace corrupt system files.

Here are the steps:

  1. Press the Windows and S keys together and type cmd in the text field.
  2. Then, choose the Run as administrator option on the right side to start the Command Prompt with administrator privileges.
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  3. Once the User Account Control prompts you, select Yes to continue.
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  4. When the Command Prompt displays, copy and paste the commands below and hit the Enter key after each to run the commands:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth
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  5. Once the scan is complete, enter the following command into the prompt and tap the Enter key to start an SFC scan:
    sfc /scannow
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  6. Finally, it would be best to restart your computer to implement repairs.

In conclusion, the closing 1 app and shutting down error might seem minor, but it can disrupt workflow and cost precious time in Windows 11. Implementing the fixes outlined in this guide can help you reclaim control over your shutdown process and ensure a smooth transition into your computer-free hours.

Remember, tackling the issue head-on, whether by manual closing, system scans, or targeted app solutions, is crucial to keeping your shutdown experience frustration-free. Let us know which solution worked for you in the comment section of the five solutions discussed above.

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Richard Omachona
Richard is a techie in providing fixes and solutions for computer issues of various kinds. Among his contemporaries, he is a preferred choice. His experiences are vast in Windows operating systems, and several other skills in programming such as Python, Web Frontend designing implementing at industry standards, best practices in HTML, CSS and JavaScript. and basics in Web Backend. He also loves traveling, gaming and music.