Amazon Echo Dot Stuck on Blue Light: 3 Ways to Fix It

An Amazon Echo speaker or display can be very helpful if you want to give your home some smartness. You can do various things, including calling other Echo users, listening to music, and getting news updates.

As impressive as this device may seem, you may face many problems, including the common Echo Dot stuck on blue light error. This issue can be quite frustrating, and in this article, we will provide some simple solutions to fix this problem.

Why is my Echo Dot stuck on blue?

The most common reasons why you might be having this problem include:

• Network issues – If you are running on a weak or unstable internet connection, you will frequently encounter this error.
• The do not disturb feature is on – You could also be having this issue because the do not disturb feature is turned on.
• Firmware issues – Your Alexa may experience internal issues due to outdated firmware, which will keep it in this frozen blue state.
• Faulty electrical socket – Your device might not be receiving enough power if your power outlet is faulty which can lead to this error.
• Interrupted software download – Regular updates on Alexa usually happen automatically; however, if the power is interrupted in the middle of an update, corruption may result, causing this error.
• Problem with reboot – When restarting or after rebooting, the Echo Dot and other Alexa devices might get stuck on a solid blue ring.

What do I do if my Echo Dot is stuck on blue light?

Try out these quick prefixes before going to our more comprehensive solutions.

• Check your internet connection – A poor internet connection will cause this problem, so ensure you use a very stable network connection. You could try restarting your router or using a wired network.
• Wait for some time – Disconnect your device and wait for some minutes (3 – 5 minutes), then power it up and check if the Echo Dot blue light stays on.
• Ensure you are using the original power adaptor – Using a third-party adapter might not provide the speaker with the necessary optimal power, so we recommend using the original power adaptor that the manufacturer provides.
• Move the Echo Dot closer to your router – The Echo speaker may leave the Wi-Fi network’s range and be unable to connect if you place it too far from the router. Try moving the Echo speaker as close to the Wi-Fi router as possible, or if you have a big house with multiple floors, you could get a Mesh Wi-Fi router.

If the steps above do not work, do not panic because our comprehensive solutions below will fix this problem.

1. Turn off the do not disturb feature

1. Launch the Alexa app on your device
2. Secondly, navigate to the Devices tab at the bottom of your screen.
   
3. Select the Echo & Alexa option at the top.
   
4. Choose the Echo speaker that is experiencing the problem.
   
5. Now choose the settings icon at the top right corner of your screen.
   
6. Go down and click on the Do Not Disturb option.
   
7. Next, disable the toggle for Do Not Disturb.
   
8. Finally, check to see if the echo blue light stays on.

2. Deregister your account and add it back again

1. Open the Alexa app on your device
2. Secondly, navigate to the Devices tab at the bottom of your screen.
   
3. Select the Echo & Alexa option at the top.
   
4. Choose the Echo speaker that is experiencing the problem.
   
5. Next, choose the settings icon at the top right corner of your screen.
   
6. Go down to the bottom of the page and click Deregister.
   
7. In the confirmation prompt, choose DEREGISTER again.
   
8. When this process is complete, check if the Alexa blue light staying on error persists.

3. Perform a factory reset on your Echo Dot

Reset the Echo speaker to factory settings and set it up from scratch like a new device if none of the steps mentioned were successful. Depending on your model or version, there are different steps to factory reset an Echo speaker.

To reset an Echo device, refer to Amazon’s official instructions. From the available options, select the Echo speaker, then carefully follow the on-screen directions. You typically need to press a few different button combinations to reset your speaker.

In conclusion, following the steps listed in this article will help you overcome the Echo Dot stuck-on blue light error and enable you to get back to enjoying your smart device.

If this guide helped, you might want to read how we fix Alexa Error 701, and the Alexa keeps cutting out sound errors.