Social & Communication

FB Messenger Calls Not Ringing: 6 Fixes

Troubleshoot Your FB Messenger Calls and Get Your Calls Ringing Again!

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When Fb Messenger calls are not ringing, it does not mean your Messenger call is not going through. Without an incoming ring, what is the point of the call when the notification fails? We understand how annoying this issue is. So, we’ve put together five fixes to help you get your calls working correctly.

Responding to a call quickly and accurately is essential. And since you are relying on the FB messenger app to make and receive calls, we will also discuss the causes of this issue. Knowing the cause will help you better avoid it in the future.

Why is FB messenger calls not ringing?

Several reasons may be responsible for your Fb messenger calls not ringing, and they include:

  • Poor Network Connection: A poor network connection can be the main reason a Facebook Messenger call is not ringing.
  •  The Caller Is Blocked: If you are not receiving calls from a particular Facebook Messenger user, they may have blocked you.
  •  Incorrect Notification Settings: Once the notification sound for the Facebook Messenger app is not enabled, your calls may not ring.
  •  Do-Not-Disturb Mode On: If you switch on the Do-Not-Disturb mode, their calls will not ring.
  •  Outdated Messenger App: If you are using an old version of the Facebook Messenger app, it may not be compatible with newer features.
  •  The Device Volume Could Be Low: Sometimes, a call on FB messenger will not ring because the volume on your device or speaker may be too low.
  •  Incompatible Phone Model: FB messenger calls may not be ringing for certain phone models.
  •  Phone Setting: Finally, check out your phone’s settings to ensure you allowed Facebook Messenger to make and receive calls.

What do I do if Messenger calls are not ringing?

1. Disable Do Not Disturb

1.1. Android

  1. Open your device Settings.
    fb messenger calls not ringing
  2. Then, click on the Sounds option.
    fb messenger calls not ringing
  3. When the option opens, check for Do-Not-Disturb and turn it off.

1.2. iPhone

  1. Open your device Settings.
  2. Then, click on the Focus option.
  3. When the option opens, check for Do-Not-Disturb and turn it off.

2. Adjust device volume

  1. Open your device Settings.
    fb messenger calls not ringing
  2. Then, click on the Sounds option.
    fb messenger calls not ringing
  3. When the option opens, adjust the Ring volume and Notification volume to the highest.
    fb messenger calls not ringing

3. Adjust In-App Notification Sounds

  1. Open the Messenger app on your device.
    messenger notification but no message
  2. Then, click on the hamburger icon on the top-left of the screen.
    fb messenger calls not ringing
  3. Once the list of options display, click on the Settings icon.
  4. After that, click on Notifications & sounds.
  5. Next, click on Ringtone to set the ringtone.
    fb messenger calls not ringing
  6. Lastly, toggle the In-app sounds switch on.

4. Unmute the Person

  1. Open the Messenger app on your device.
    messenger notification but no message
  2. Then, click on the People icon on the bottom of the screen.
    fb messenger calls not ringing
  3. After, click the Contacts icon at the top-right corner of the display.
    fb messenger calls not ringing
  4. Find the muted person and tap on them.
    fb messenger calls not ringing
  5. Then, click on the info icon and click the Notifications & Sounds option.
    fb messenger calls not ringing
  6. Finally, find Calls and turn it on.
    fb messenger calls not ringing

5. Update Messenger

To solve a problem with Fb Messenger calls not ringing, we suggest updating to the latest version of Messenger on both your and the other person’s devices. Updating the app might resolve any underlying technical issue that is preventing the app from operating correctly.

6. Clear Messenger cache

  1. Open the Settings app on your device.
  2. Then, go to App management option and select it.
    messenger notification but no message
  3. After that, click on App settings to open it.
  4. When the App settings menu opens, search for Messenger and click on it.
    messenger notification but no message
  5. Then, click on Storage and cache.
    messenger notification but no message
  6. Lastly, click on Clear cache on the bottom right of the screen.

What is the difference between calling and ringing in Messenger?

Calling in Messenger is a feature that allows you to make a one-on-one video or voice calls without leaving Messenger. You can also start group video chats with up to eight people, which you can do through the app rather than with traditional methods like a phone call or video chatting software.

Ringing in Messenger is similar to a traditional phone call, where a ringing sound announces an incoming call. You can answer or decline incoming calls, and you can also initiate an outgoing call to someone. Ringing in Messenger is typically used for audio-only calls, but you can also use it to begin a video call.

In conclusion, Fb Messenger calls can sometimes not ring, and this problem can be a very frustrating experience. Fortunately, you can try six fixes to resolve the issue and get your Messenger calls ringing correctly again.

By taking proactive steps such as restarting the app and your device and verifying your internet connection, you can easily debug any issues with the app and get messaging again. Ensure you drop feedback after applying the tries in the comment section below.

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Richard Omachona
Richard is a techie in providing fixes and solutions for computer issues of various kinds. Among his contemporaries, he is a preferred choice. His experiences are vast in Windows operating systems, and several other skills in programming such as Python, Web Frontend designing implementing at industry standards, best practices in HTML, CSS and JavaScript. and basics in Web Backend. He also loves traveling, gaming and music.