How to Fix Phone Link App Not Working on Windows 11
Troubleshooting Tips and Solutions for Resolving Phone Link App Issues on Windows 11

The Phone Link app not working on Windows 11 can happen for various reasons, including technical glitches, software conflicts, and compatibility issues. The technical glitches may include app installation issues, accumulated or corrupted app cache, and temporary app bugs.
Software conflicts may include third-party software interference and driver and system conflicts. Compatibility issues may include an unsupported Android or Windows version and hardware limitations like insufficient RAM or CPU usage. The app can malfunction during the initial setup, ongoing usage, app updates, and system changes.
1. Run the Windows Store app troubleshooter
If you encounter issues with Phone Link not starting properly, the Windows Store App troubleshooter might help you resolve them. However, it does not guarantee a solution for all users. It is still worth trying as a first step when troubleshooting app issues.
These are the steps for running the app troubleshooter in Windows 11:
- Hold the Windows + I keys simultaneously to open Settings and click Troubleshoot under System.
- Then, click Other-troubleshooters to access troubleshooting tools.
- Afterward, click the Run button next to the Windows Store Apps option.
- Finally, follow the on-screen instructions.
2. Update the Phone Link App
Outdated versions of the Phone Link app may encounter more frequent issues. Therefore, users must maintain the latest version installed. Updating the app can be done seamlessly through the Microsoft Store by following these steps:
- Launch the Microsoft Store app on your PC.
- Then, click Library to open a list of updateable apps.
- Afterward, click the Get updates option.
- Click Update all if there’s an update for Phone Link.
- Finally, patiently allow the updating process to be completed.
3. Reset and Repair Phone Link
If you’re having issues with the Phone Link app in Windows 11, use the Resetting or Repairing options to troubleshoot. Resetting will erase all data and settings while Repairing will fix any corrupted files. Here are the steps to follow to resolve any app-related issues.
- Hold the Windows + I keys simultaneously to open Settings and click Installed apps under Apps.
- Then, enter the phone link keyword into the search field, click the ellipses next to the Phone Link app, and click Advanced options.
- Thirdly, click the Repair button to repair the app.
- Afterward, scroll down and click the Reset button if the repair did not work.
4. Allow your phone to run in the background
Allowing your phone to run in the background helps the Phone Link app to continue receiving notifications and updates even when you are not actively using it. This solution can help to fix the Phone Link app not working in Windows 11 because the app will always be connected to your phone and can receive new information.
The following steps allow your phone to run in the background on Windows 11:
- Hold the Windows + I keys simultaneously to open Settings and click Installed apps under Apps.
- Then, enter the phone link keyword into the search field, click the ellipses next to the Phone Link app, and click Advanced options.
- Then, click Always on the Background apps permissions drop-down options.
5. Enable data sharing across linked devices
The data sharing feature in Windows 11 allows you to share data between your Windows 11 device and your Android phone or tablet. This feature can help if you need to access files or photos on your phone from your computer or if you want to send messages or notifications from your phone to your computer.
Here are some of the benefits of using data sharing across linked devices:
- Hold the Windows + I keys simultaneously to open Settings and click Advanced app settings under Apps.
- Then, expand the Share across devices option and the My devices only option.
In conclusion, stay updated with the latest software versions, check for system compatibility, and explore potential conflicts to ensure seamless connectivity between your phone and PC using the Phone Link app on Windows 11. Also, remember to keep your drivers updated.
If issues persist, reach out to official support channels for personalized assistance. These strategies will help you navigate and resolve Phone Link app challenges, ensuring a more efficient and enjoyable cross-device experience on Windows 11.