Please Insert The External Storage Media and Press OK: Fixed


When Windows tells you to please insert the external storage media and press OK, Windows is expecting to find specific files or data on an external storage device (like a USB drive, SD card, or external hard drive), but it’s unable to locate it.

Common causes include incomplete Windows installation or update, essential files for booting or system operations damaged, insufficient disk space, system trying to boot from an unavailable external device, or a BIOS issue. It can range from minor inconvenience to a major problem, preventing Windows from booting or functioning correctly.

1. Restart Your Computer

Restarting your computer can often be a simple yet effective solution to the “Please Insert The External Storage Media and Press OK” error because it allows for a fresh start, clearing any temporary glitches or conflicts that might prevent the system from recognizing the external storage device.

This process involves shutting down all active programs and processes, including those that interfere with external storage detection. It also clears the computer’s memory, resetting any errant data causing issues. Furthermore, restarting can often reinitiate device drivers, essential for proper communication between the computer and external storage media.

2. Disconnect All Peripheral Devices

Disconnecting all peripheral devices helps isolate the issue by removing potential interference from external devices that might conflict with the storage media detection. This method eliminates the possibility of a faulty peripheral device causing the error message.

It also allows for a more focused troubleshooting process. It also enables a clear assessment of whether the problem lies with the storage media or other connected devices.

3. Connect the SD Card Using a USB Port

Connecting the SD card via a USB port offers a convenient and often effective solution for the “Please Insert The External Storage Media and Press OK” error message. This approach bypasses potential issues with card readers or battery power and enables direct communication between the device and the SD card.

Utilizing the computer’s more stable power supply and leveraging its built-in USB drivers, this method can often resolve connectivity problems and facilitate data access or transfer successfully. Consider the following:

  1. Uninstall the SD card from the system.
  2. Then, plug an SD card reader into a functional USB port.
  3. Afterward, install the SD card into the SD card reader correctly.
  4. Finally, observe for a successful notification prompt.

4. Update the System’s BIOS

Updating the System’s BIOS can effectively address the “Please Insert The External Storage Media and Press OK” error by introducing crucial enhancements to the system’s core software. These updates can refine hardware compatibility and rectify bugs that hinder storage device recognition.

It also incorporates new features that optimize storage interactions. Additionally, BIOS updates often include security patches that safeguard against vulnerabilities, ensuring a more robust and reliable storage experience.

5. Perform a System Restore

  1. Press the Windows +key simultaneously to begin the Run dialog on your PC and enter rstrui. Press Enter after to open it.
  2. Select the Choose a different restore point option when the System Restore wizard comes up.
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  3. Then, tap the Next button to proceed. 
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  4. Once the next window opens, select your restore point and click Next
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  5. Allow the process to run and complete.
  6. Finally, click Finish when the restore is complete.

In conclusion, this error can be triggered by attempting to update or reinstall Windows, booting the system after a recent update, software change, startup repair, or system restore processes. It may prevent Windows from booting normally, stall Windows updates or installations, or cause data loss or corruption in severe cases.

When your PC sends an error message telling you to please insert the external storage media and press OK, use any of our five fixes to solve the issue. Let us know which solution worked for you in the comment section below.

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Richard Omachona
Richard is a techie in providing fixes and solutions for computer issues of various kinds. Among his contemporaries, he is a preferred choice. His experiences are vast in Windows operating systems, and several other skills in programming such as Python, Web Frontend designing implementing at industry standards, best practices in HTML, CSS and JavaScript. and basics in Web Backend. He also loves traveling, gaming and music.