Steam Chat Window Keeps Closing: 6 Ways to Fix It

Try our solutions and get back to interacting with your friends


As a user of the Steam gaming platform, you may have noticed that sometimes your Steam chat window keeps closing unexpectedly. This error can be frustrating, disrupting your conversations and interrupting your game play.

This is why this article has been written with workable solutions to resolve that issue. We will discuss six methods for fixing this problem. We will also brief you on the reasons why this problem may arise. Read on to equip yourself with this new instrument of knowledge.

Why does Steam chat window keep closing?

There are several potential reasons for the Steam chat window keep closing issue, and they include:

  • Network Issues: Poor or slow internet connection can cause the Steam chat window to close unexpectedly.
  •  System Malfunction: If your system is not functioning correctly, it can lead to error.
  •  Software Issues: If Steam’s software is out-of-date, incompatible, or corrupt, then it can cause the chat window to close abruptly.
  •  Excessive Memory Usage: Steam can also shut down its chat window if it uses an excessive amount of your computer’s memory.
  •  Outdated Version of the Client: If you are using an outdated version of the Steam client, then it may cause your chat window to keep closing. It can be the reason why Google Steam chat keeps disappearing.
  •  Viruses and Malware: Once a virus or malware infects your system, it could cause Steam’s chat window to close.
  •  Power Outage: If you experience a power outage, this could be another culprit for the Steam chat window constantly closing.
  •  System ErrorsSystem errors can also result in the Steam chat window closing unexpectedly. It could lead to the Steam friends and chat button not working.
  • Application Crash: The Steam chat window may close if the critical process or thread crashes.

What do I do if Steam chat window keeps closing?

The solutions in this guide are great, and so are the prefixes. We suggest you try the prefixes below first before attempting the solutions:

  • Restart Steam: This is a basic step to take. Do this first. This fix can largely solve any crashing or freezing problem.
  •  Update your OS: It is good practice to ensure Windows is always up to date. If yours is not up-to-date, we suggest you do that now.
  •  Remove external devices: Sometimes, connecting external devices to the PC through ports can cause compatibility issues. Disconnect them and try again.
  •  Disable conflicting apps: Some applications like VPN or antivirus software may interfere with Steam. End them on Task Manager.
  •  Stop Overclocking: If you are overclocking your hardware, stop it now.
  •  Restart your network device: If you use a modem or a router, restart it and try again.
  •  Reinstall Steam: The version of the Steam app on your system may be missing some important files or even corrupt. Uninstall that version and install the latest version.
  •  Use mobile or web versions of Steam: The problem may be primarily a Steam Client problem. Try chatting on the web or mobile version.

1. Clear Steam Cache

  1. First, launch the Steam app on your PC.
  2. Click on Steam to access the options accordingly.
    Steam not working after Windows update
  3. Then, find and click on Settings on the Steam menu bar.
  4. After that, click Downloads on the left pane.
    Steam not working after Windows update
  5. Then, click on the Clear Download Cache button to clear cache.
  6. Finally, start Steam games and verify that the issues of Steam not working after a Windows update is fixed.

2. Scan for virus

  1. In the search box, search for Windows Security.
  2. Click on the relevant search result to open the application.
  3. Now click Virus & threat protection.
    Steam an error occurred while updating game
  4. Next, click on the Scan option to view all available scans.
  5. Choose the Full scan option and click the Scan now button to do a deep scan on your PC for viruses or malware.
    Steam an error occurred while updating game

3. Update graphics driver

  1. Firstly, press the Windows + I keys together to open Settings or open by clicking the Windows icon on the Taskbar.
    Steam an error occurred while updating game
  2. Then click the Windows Update option and the Check for updates button to find new updates.
    Steam an error occurred while updating game
  3. Now click on Advanced Options. 
  4. Then click on the Optional updates section.
    Steam an error occurred while updating game
  5. Finally, select the Driver Updates section and Download and Install all the available updates.
    Steam an error occurred while updating game
  6. The driver will start to download. Allow the process to complete.
  7. Finally, restart your PC.

4. Launch Steam as an Administrator

  1. Launch Steam on your computer.
  2. Then, hit the ctrl + shift + esc keys simultaneously to open the Task Manager.
    Steam not working after Windows update
  3. Locate Steam under Apps in the Processes tab, right-click on the app and select Properties.
  4. Then, click the Compatibility tab and tick the Run this program as an administrator checkbox.
    Steam not working after Windows update
  5. Finally, click Apply and OK to save settings.

5. Reconfigure Steam client service

  1. Press Windows R keys together to open the Run dialog, enter services.msc in the text field and select OK.
    Steam error accessing service
  2. When the Services window opens, find the Steam Client Service service, and double-click on it to open the Steam Client Service Properties dialog.
  3. Under the General tab, click on the Startup type and set it to Automatic.
    Steam error accessing service
  4. . After that, click on the Apply button, then OK to save the settings.
  5. Finally, restart your computer and re-open Steam.

6. Repair Steam Client Service

  1. First press Windows S keys simultaneously to open Windows Search, enter cmd and choose Run as administrator to start a Command Prompt console as an admin.
    dsound dll
  2. When the console opens, copy and paste the command below:
    "C:\Program Files (x86)\Steam\bin\SteamService.exe" /repair
    Steam error accessing service
  3. After entering the code, hit Enter.
  4. Finally, wait for the process to complete successfully.

To conclude, this “Steam chat window keeps closing” problem is not impossible to solve. All that is required is to know the appropriate methods to apply. The six solutions in this guide are dependable fixes that you can use. However, if you are still experiencing the problem, contact Steam Support.

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Richard Omachona
Richard is a techie in providing fixes and solutions for computer issues of various kinds. Among his contemporaries, he is a preferred choice. His experiences are vast in Windows operating systems, and several other skills in programming such as Python, Web Frontend designing implementing at industry standards, best practices in HTML, CSS and JavaScript. and basics in Web Backend. He also loves traveling, gaming and music.