A wrong email account is a common cause for this problem
Have you been looking for a way to add funds to your Steam account but keep getting the Steam internal error adding funds? Like you, many gamers worldwide have complained about this annoying issue which can make purchasing games impossible.
Despite all this, there are ways to resolve this issue efficiently, and in this article, we will walk you through these steps.
Why can’t I add funds to my Steam Wallet?
There are many reasons why you might be having problems with funding your Steam wallet; some of the most common ones include:
- Problem with Steam account – You could be facing this issue due to a problem with your account, such as restrictions or account suspension.
- Funding limit – Your account might have a transaction limit, which could be why you face the Steam internal error in adding funds.
- Problem with servers – The Steam servers might be temporarily down, preventing you from funding your account.
- Geographic location – Your location might have restrictions stopping you from funding your account.
- Method of payment – You will encounter this error if Steam does not accept your payment method.
- Conflicting applications – Apps like anti-virus or firewall might interfere with the transaction.
Now that we know the major causes of this error let us look at some ways to troubleshoot this issue.
How do I fix Steam internal error adding funds?
Before trying out the solutions listed below, we suggest trying these quick troubleshooting methods.
- Restart the Steam client – Restarting the program can solve minor software issues including the Steam internal error adding funds issue.
- Check your network connection – A network issue could be why you are experiencing this error. Verifying your internet connection can possibly fix this problem.
However, if the steps above do not work, go ahead with the solutions listed below.
1. Check your mailbox
Money may occasionally be added to your Steam wallet, but it may not always be visible. In this situation, check your mailbox. Look for the specific purchase mail and make sure the transaction was successful.
Every time you conduct a transaction via Steam, an email is automatically generated. So, get the confirmation first, and then try the next step.
2. Verify your email account
You won’t be able to add funds to your account if you are logged in with the wrong email account. For this process to work, you need to log in with the same account you used to make the purchase. After confirming this try adding funds to your account and check if it now works.
3. Update the Steam client
- Start the Steam client and click the Steam option.
- From the menu bar, choose Check for Steam Client Updates.
- Once you select the update option, wait till you get a confirmation that the Steam client is up to date, then check to see if the problem has been fixed.
4. Delete game files
- Close the Steam application and go to the Steam directory below (if you have saved it in another directory, then look for the directory):
C:\Program Files (x86)\Steam
- Next, delete all the files in the folder except for Steam.exe, the Steamapps, and Userdata folders.
- Finally, reboot your device and check whether the Steam internal error adding funds has been resolved.
5. Contact Steam support
If nothing works and your Steam wallet cannot add money, contact Steam Support for more help. Ensure that you precisely describe the issue you are experiencing and adhere to the instructions provided by Steam.
The next purchase you make through Steam will be processed by the money you have added to your Steam wallet. You can also use an alternative form of payment.
In conclusion, trying out the solutions listed in this article will help you resolve the Steam internal error by adding funds and ensuring you can purchase and enjoy your favorite games.