There Was an Error Fetching the Data on Facebook: 5 Ways to Fix It

Put the Power of Knowing in Your Hands: Fix Error Fetching the Data on Facebook Now.


While many Facebook users have enjoyed the platform, when they try to access some data on the app, they have complained that there was an error fetching the data. Making an online presence on social media platforms such as Facebook can help to make your brand more visible to your target audience.

The problem can cause you not to enjoy your Facebook experience. This article targets steps you can take to troubleshoot and fix this issue. This guide will look at five helpful ways to solve the problem and some causes of the error.

What does error fetching data on Facebook mean?

When you get a notification that there was an error fetching data on Facebook, it generally means there is an issue with the connection or configuration of the Facebook app or website. It could be a temporary issue.

It could also mean that the Facebook server encountered an issue while attempting to retrieve the data requested. In another vein, there could be an issue with the specific data you were trying to retrieve from Facebook.

What causes there was an error fetching the data on Facebook?

There may be various reasons you may experience this, and they include:

  • Inaccurate User Credentials: One of the most common causes of the error is if the user enters an incorrect username or password credentials.
  •  Slow Internet Connection: A slow internet connection can also notify you of an error fetching data on Facebook.
  •  Server Issue: The servers hosting Facebook may occasionally be down or running slowly. Due to this, it can take longer to fetch data, and the system might display an error.
  •  Blocked Domain Name: If the user’s browser or firewall blocks the Facebook website domain name, it can cause an error.
  •  Outdated Browser: If the person using the Facebook account has an outdated or incompatible web browser, it can lead to an error when attempting to fetch data from Facebook.
  •  Corrupted Cache: Corrupted cache and cookies can prevent data from loading correctly when fetching data from Facebook.
  •  Outdated Version of Facebook: If the Facebook app is out-of-date, it can cause an error.

How do I fix error fetching data on Facebook?

Before applying the solutions here, try these prefixes first:

  • Log out of Facebook: The first thing to do is log out of your Facebook account. Then, close your Facebook app or the browser, wait a few seconds, and log in again.
  •  Clear Facebook cache: If you use the Facebook app, locate the app’s Settings, choose Apps, find All Apps, and click on Facebook. Then, click Storage and click the Clear cache button. After that, restart your Facebook and try again.
  •  Use another connection: See that your internet connection is stable. Try to connect your device to another internet source and observe for improvements.
  •  Use another device: You can also log in to your Facebook account and observe if the error has been resolved.

1. Update your browser

  1. Open the browser on your computer.
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  2. Secondly, hover over the Help option.
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  3. Then click on the About Google Chrome option.
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  4. The browser will scan the browser to see if the latest version is installed.
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  5. If not, then it will install a new version of the browser.

2. Clear cache and cookies on browser

  1. Start the browser on your computer (we are using Chrome for this example).
  2. After it opens, tap on the three vertical dots on the top-right corner of the display and hover over the History option.
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  3. When the next options open, click the History option.
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  4. Once the History window opens, click the Clear browsing data option.
  5. After that, tick the checkboxes of Cached images and filesCookies and other site data, choose the All time range, and click on the Clear data button.
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  6. Finally, allow the process to complete.

3. Power cycle your modem or router

  1. Firstly, locate the power cord for your router or modem.
  2. Then, unplug the power cord from the router or modem and remove any batteries if applicable.
  3. Wait about 30 seconds, then reapply the power.
  4. Once the device restarts, wait another 30 seconds for the connection to hook back up.
  5. Finally, try reloading the page on Facebook and see if the error has been fixed.

4. Confirm Spotify server is not down

  1. Open Downdetector website on your computer browser.
  2. Then, enter Facebook in the search field and click the red search icon to begin a search.
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  3. Once the list of apps displays, click on Facebook.
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  4. When the report web page opens, you will know the server is down if the report states User reports indicate possible problems at Facebook. Otherwise, it will say User reports indicate no current problems at Facebook to indicate that the server is ok.
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  5. You can also check the outage report to see the server’s status over the past 24 hours.
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  6. If the server is down, you should wait until normal operation is restored.

5. Disable plugins

  1. To start, launch the browser on your computer.
  2. At the top right, click on the 3 vertical dots.
  3. Thirdly, hover over the More tools option.
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  4. Then click on Extensions.
  5. Finally, click the toggle switch for the plugin or Remove under the plugin you wish to deactivate.
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In conclusion, if there was an error while fetching the desired data on Facebook during use, you will agree that it can be frustrating and damaging to user engagement. We suggest you use the five steps in this guide to quickly correct the issue and continue using the platform without disruption.

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Richard Omachona
Richard is a techie in providing fixes and solutions for computer issues of various kinds. Among his contemporaries, he is a preferred choice. His experiences are vast in Windows operating systems, and several other skills in programming such as Python, Web Frontend designing implementing at industry standards, best practices in HTML, CSS and JavaScript. and basics in Web Backend. He also loves traveling, gaming and music.