How To

How To View Quick Assist Logs With Event Viewer

A detailed guide on how to view Quick Assist logs with Event Viewer


Ever wonder what transpires in the background when you utilize Quick Assist to help a friend or coworker? The tool’s internal operations are documented in secret logs, even if the tool itself is transparent to users. But how can you get beyond these obstacles and learn more about Quick Assist’s operations? This guide will be your key to viewing Quick Assist logs with Event Viewer.

We will provide you with the information and abilities to access and analyze Quick Assist logs, whether you’re looking for security details, troubleshooting tips, or are just inquiring about how it works.

Prerequisite: Install Quick Assist

Before using Event Viewer to view Quick Assist, you need to first install the program. You can do this by following the steps below.

  1. Press Windows + S to bring up the Search bar, input Store in the text field, then choose Microsoft Store.
  2. Look for Quick Assist in the Store app, and click on Install.
     View Quick Assist Logs With Event Viewer
  3. In the UAC prompt, select Yes to confirm the download.
  4. Once you do this, the program will be installed on your device, and you should be able to access it.

How to view Quick Assist logs using the Event Viewer

Even though Quick Assist doesn’t write directly to Event Viewer, you can still observe traces of its activity indirectly with the help of this useful tool. Event Viewer logs can occasionally record faults in the common code that Quick Assist utilizes with other apps, offering possible hints about any problems. Additionally, you can connect to and examine Quick Assist’s logs remotely using Event Viewer if you need to access the logs on a different computer. Follow the steps below to use this tool.

  1. Press Windows + X, and choose Event Viewer from the list of options.
     View Quick Assist Logs With Event Viewer
  2. Navigate to Applications and Services Logs on the left, expand it, and select Microsoft.
  3. Next, look for the RemoteAssistance option.
  4. Once you expand this option, you should find the Quick Assist folder, and you will be able to see all your logs there.

Where is the Quick Assist file located in Windows 11?

You can easily access the Quick Assist file by following the steps outlined below.

  1. Press Windows + S to open the Search bar, and enter quick in the text field.
  2. Choose the required program from the list of options.
     View Quick Assist Logs With Event Viewer
  3. This will launch the application, and you will be able to use it.

What is the difference between Quick Assist and Remote Assistance?

Quick Assist is the software that replaced Remote Assistance, and although these programs are built-in tools that allow users to remotely access and control another computer, there are some key differences between them. A proper breakdown of their differences is outlined below.

  • Purpose – Quick Assist is great for casual troubleshooting and support purposes while Remote Assistance is effective for more advanced administration and technical support.
  • Security – A security code is required for each session in Quick Assist, while Remote Assistance makes use of Windows authentication and authorization.
  • Features – Quick Assist is great for basic remote control, file transfer, or chat, while Remote Assistance is great for advanced remote control and multi-monitor support.
  • Availability – Quick Assist is available on Windows 10 and higher, while Remote Assistance is available on Windows XP to Windows 11.
  • Configuration – You do not need any configuration to use Quick Assist, however, it only works over the Internet. Remote Assistance on the other hand requires firewall configuration and port forwarding.
  • Complexity – Quick Assist is easier to use and it is great for non-technical users. Remote Assistance however requires understanding of networking concepts.

Final Thoughts

We have come to the end of this guide. We hope by now you have a solid understanding of the Quick Assist program, how to install it, and how to view Quick Assist logs with Event Viewer. If you have further questions regarding this issue, reach out to us in the comment section below.

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David Ogbor
David is a tech guru with extensive knowledge in technical articles. He is passionate about writing and presents technical articles in an easy-to-understand format for easy comprehension. He aims to present easy solutions for day-to-day problems encountered while using PC. In his spare time, he likes traveling, playing sports, and singing.