exit safe mode windows 11
Windows 11

10 Top Solutions if Windows PC Is Not Turning Off After Shutdown

Windows PC Won't Shutdown? 10 Tried-and-Tested Solutions to the Rescue


Users may notice that their Windows PC is not turning off at all or correctly. This issue may happen during normal shutdown, either by clicking the Shut Down button in the Start Menu or using a keyboard shortcut. Background processes, faulty or outdated device drivers, fast startup, corrupted registry, or hardware problems can prevent a computer from shutting down properly.

The computer may sometimes appear to shut down normally, but then the power light will remain on, and the fan will continue to run. Other cases include when the computer restarts itself after a few minutes. We will discuss possible solutions for this problem in this article.

1. Disable Fast Startup using the Control Panel

Fast Startup can speed up the boot process by saving some system information to a hibernation file and significantly reduce the boot time. However, Fast Startup can sometimes cause problems with the shutdown, especially if there are hardware or driver issues due to conflicts or errors that prevent the computer from shutting down completely.

Disable Fast Startup with the following steps:

  1. Press Windows and S simultaneously, type power plan, and click open.
    windows 11 gaming settings
  2. When the window opens, click on Power options.
    windows 11 gaming settings
  3. Then, click the Choose what the power button does option on the left side of the screen.
    windows 11 black screen with cursor
  4. Select the Change settings that are currently unavailable option.
    windows 11 black screen with cursor
  5. Lastly, uncheck the Turn on fast startup option to deactivate fast startup.
    windows 11 black screen with cursor
  6. Finally, click Save Changes to confirm settings.
    windows 11 black screen with cursor

2. Install the latest drivers

Installing the latest drivers with Windows Update can help to solve the shutdown problem if the problem arises from an outdated driver or the driver is from a different manufacturer than your computer. Here is how to do it:

  1. Hold the Windows and I keys simultaneously to launch the Settings window.
    eax dll
  2. Then, click the Windows Update option next.
  3. Afterward, select Advanced Options.
    eax dll
  4. Then, tap the Optional updates option next.
    eax dll
  5. Once the options open, expand the Driver Updates section, select the appropriate drive, Download & Install all the available updates.
  6. Lastly, restart your computer. Running through this process will prevent backgroundtaskhost exe from crashing.

3. Perform an SFC/DISM Scan

SFC compares files and repairs any corruption, while DISM repairs the Windows image and installs missing files. Both scans can fix corrupted system files, causing the Windows PC not to turn off on your Windows 11 PC. Follow the steps below to complete the scans:

  1. Press the Windows and S keys at once, search for cmd, and select Run as administrator on the right side to launch the Command Prompt as an admin.
    error 2001-0123
  2. When UAC prompts you, click on Yes to proceed.
    error 2001-0123
  3. Once the Command Prompt opens, enter the following command into the console and hit Enter to run the command:
    DISM.exe /Online /Cleanup-image /Restorehealth
    error 2001-0123
  4. When the scan is complete, enter the command below and press Enter to begin an SFC scan:
    sfc /scannow
    error 2001-0123
  5. Finally, it would be best to restart your computer to implement repairs.

4. Configure Power Management Settings for USB devices

Another reason your Windows laptop or PC may not be correctly shutting down is due to the connected USB devices. To avoid this, you need to change the power management settings for all your USB devices. Here are the steps for the same.

  1. Right-click on the Start icon and select Device Manager from the list.
    Windows PC Not Turning Off
  2. Expand Universal Serial Bus controllers. Right-click on the first entry and select Properties.
    Windows PC Not Turning Off
  3. Switch to the Power Management tab and untick the checkbox that reads ‘Allow the computer to turn off this device to save power.’ Then, click OK.
    Windows PC Not Turning Off

Repeat these steps for all of your USB devices. Following that, your Windows PC or laptop should not stay on after a shutdown.

5. Scan for virus

Windows Security, formerly known as Windows Defender, includes various features such as real-time protection, virus and threat detection, and more to protect the system against viruses or malware. This tool will fix your Windows PC not turning off if the cause is malware. Use the following steps to complete the fix:

  1. Hold the Windows + S keys down simultaneously, and type Windows Security in the search field. Then, open the Windows Security application.
  2. After opening, click on the Virus & threat protection option.
    d3dx9_26 dll
  3. Thirdly, click Scan options to see all available scans.
    d3dx9_26 dll
  4. On the next display, choose the Full scan option, then click Scan now to do a deep scan on your computer for viruses or malware.

6. Run the Windows Memory Diagnostic tool

The Windows Memory Diagnostic tool is a built-in utility that helps to check for and diagnose RAM issues. The utility runs a series of tests on your RAM to detect errors and report them for action-taking. Sometimes, faulty RAM can be why your computer is not turning off after a shutdown.

This issue happens because the RAM may prevent the computer from completing the shutdown process properly. To run the Windows Memory Diagnostic tool, follow these steps:

  1. Click the Search icon on the Taskbar, enter memory diagnostic, and then click on the Windows Memory Diagnostic app to launch the tool.
    clock watchdog timeout error
  2. When the Windows Memory Diagnostic window opens, click Restart now and check for problems (recommended) to run diagnostics immediately.
    clock watchdog timeout error
  3. Allow the tool to check for memory problems.
  4. Afterward, Windows will display the test result for you.

7. Perform system restore

Performing system restore can fix the error if the cause of the error is a recent change to your computer, such as a software update, driver installation, or BIOS settings change. System restore reverts your computer’s system files, drivers, and registry settings to a previous point in time.

Here is how to perform a system restore:

  1. Press the Windows +key simultaneously to begin the Run dialog on your PC and enter rstrui. Press Enter after to open it.
  2. Select the Choose a different restore point option when the System Restore wizard comes up.
    msoadfsb.exe application error
  3. Then, tap the Next button to proceed. 
    msoadfsb.exe application error
  4. Once the next window opens, select your restore point and click Next
    msoadfsb.exe application error
  5. Allow the process to run and complete.
  6. Finally, click Finish when the restore is complete.

8. Check the hard drive for errors (chkdsk)

Running a CHKDSK scan can fix the error if the cause is a faulty or failing hard drive or a corrupted file system. The CHKDSK Windows utility scans the hard drive for errors and repairs them if possible. Here is how to do it:

  1. Hold down the Windows and S keys simultaneously, search for cmd, and then choose to Run as administrator to start the Command Prompt as an admin.
    clock watchdog timeout error
  2. Enter the following command in the Command Prompt window and press the Enter key:
    chkdsk /f /r
    clock watchdog timeout error
  3. Finally, enter Y and restart your PC so the utility can check for file system errors and search and shield bad sectors.
    clock watchdog timeout error

9. Shut down Windows with the Run dialog

The Run dialog functions to quickly open applications, folders, and files by entering their names or paths. It can also execute commands. The Run dialog can execute a command that forces the computer to shut down immediately. This tool can be valuable if turning off your Windows PC is proving impossible due to software or hardware problems.

Here is how to do it:

  1. Open Run with the Windows + R hotkeys.
  2. Then, enter the the following command and hit Enter:
    shutdown /s /f /t 0
    Windows PC Not Turning Off

10. Shut down Windows with the Command Prompt

Command Prompt, also known as cmd.exe or simply cmd, is a Windows command-line interpreter. It can help to fix the issue of Windows PC not turning off by executing specific commands to resolve the problem or shut down the system unconventionally. Here is how to do it:

  1. Press the Windows and S keys at once, search for cmd, and select Run as administrator on the right side to launch the Command Prompt as an admin.
    error 2001-0123
  2. When UAC prompts you, click on Yes to proceed.
    error 2001-0123
  3. When in the console, enter the command below and hit Enter:
    shutdown /p
    Windows PC Not Turning Off

In conclusion, experiencing issues with your Windows PC not turning off after a shutdown command can feel unusual, but with the ten comprehensive solutions discussed in this guide, you’re well-prepared to tackle this common problem.

Whether you’re a novice or a tech-savvy user, these solutions offer a range of options to help you regain control over your Windows PC’s shutdown process. So, apply these methods as needed, and enjoy a more reliable and hassle-free Windows experience.

Leave a Response

Richard Omachona
Richard is a techie in providing fixes and solutions for computer issues of various kinds. Among his contemporaries, he is a preferred choice. His experiences are vast in Windows operating systems, and several other skills in programming such as Python, Web Frontend designing implementing at industry standards, best practices in HTML, CSS and JavaScript. and basics in Web Backend. He also loves traveling, gaming and music.