Windows 11

Fix Drag and Drop Not Working in Windows 11 – 10 Solutions!

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  • Testing with a different mouse may help fix the drag-and-drop functionality not working in Windows 11 before trying other solutions
  • Restarting the affected App, Windows Explorer, or PC can effectively fix temporary glitches
  • As a workaround, you may carry out mouse functionality using the keyboard. We have a detailed guide explaining it.

Fix 1: Restart the App

Restarting the application can help with drag-and-drop not working by removing momentary glitches, resetting conflicting processes, and reloading updated resources. Save your work before restarting the app, and retry the process. Here is how to do it:

  1. Press the ctrl + shift + esc keys simultaneously to open Task Manager.
  2. Then, open the Processes tab, find the app of interest, and select the End task option.
    task manager processes tab
  3. Finally, restart the app and see if the problem is resolved.

Fix 2: Restart Windows Explorer

Like the above fix, this solution is not just simple but effective for temporary glitches causing the drag-and-drop functionality to stop working. Use the following steps to complete the solution:

  1. Press the Ctrl + Shift + Esc keys simultaneously to start the Task Manager.
  2. Then, find the Windows Explorer process, select it, and click Restart task at the top of the screen.
    restart windows explorer task
  3. Finally, open Windows Explorer again and attempt to delete the corrupted files again.

Fix 3: Disable the Drag and Drop Interface

If the drag-and-drop operation in File Explorer malfunctions and you can’t move the file or folder selected, another solution is to reset the operation. To do that, use the following steps:

  1. Click the intended file/folder and hold it.
  2. While holding the click, hit the Esc key on the keyboard.
  3. Then, release the click. This operation cancels the drag-and-drop attempt.
  4. Afterward, close the File Explorer or the app window you are working on and reopen it.
  5. Finally, try the drag-and-drop process again.

Fix 4: Perform Hardware Troubleshooting

Performing hardware troubleshooting is crucial in managing Windows 11 drag and drop issues. This fix helps to determine the cause and decide if further software troubleshooting or possible hardware repair is required.

Use the following steps to complete the fix:

  1. Simultaneously press the Windows and S keys, type cmd, and select the Run as administrator option to launch the Command Prompt as an administrator.
    open command prompt as admin to fix drag and drop not working
  2. Once the User Account Control prompts you, select Yes to continue.
    command prompt uac
  3. Then enter the command below and hit Enter to launch the Hardware and Devices troubleshooter:
    msdt.exe -id DeviceDiagnostic
    Hardware and Devices troubleshooter console
  4. Select Next in the Hardware and Devices troubleshooter.
    hardware and devices troubleshooter

Fix 5: Update Mouse Drivers

When mouse drivers become outdated or corrupted, it can cause drag-and-drop issues in Windows 11. Update your drivers to install the latest version, fixing bugs and security issues. Use the following steps to update your system driver:

  1. Hold the Windows and I keys simultaneously to launch the Settings window.
    open settings
  2. Then, click the Windows Update option next.
    check for updates
  3. Afterward, select Advanced Options.
    windows update advanced options
  4. Then, tap the Optional updates option next.
    optional updates
  5. Once the options open, expand the Driver Updates section, select the appropriate drive, Download & Install all the available updates.
    download and install driver updates to fix drag and drop not working
  6. Lastly, restart your computer. Running through this process will prevent backgroundtaskhost exe from crashing.

Fix 6: Update Windows to Fix Drag and Drop Issues in Windows 11

Windows updates generally improve overall system stability and performance, which can indirectly enhance the dependability of features like drag and drop. These updates might include fixes for bugs affecting drag-and-drop functionality. Here is how to update Windows:

  1. Firstly, start the Settings app by pressing the Windows + I together and click System.
    system
  2. Then, click on Windows Update from the tabs on the left navigation pane.
    windows update
  3. When the page opens, click the Check for updates button.
    check for update to fix drag and drop not working
  4. Allow Windows to find the latest update, then click Install now.
    windows update install now to fix drag and drop not working
  5. Finally, restart your computer.

Fix 7: Perform Clean Boot to Fix Drag and Drop Not Working in Windows 11

Perform a clean boot to determine if conflicting software is the reason your drag-and-drop is not working. Use the following steps to complete this solution:

  1. Hold the Windows and R keys to open the Run dialog box, type msconfig in the Run entry field and press Enter.
    open msconfig on run dialog to fix drag and drop not working
  2. Then, locate the Services tab, click on it, and check the Hide all Microsoft services box.
     Hide all Microsoft services on services tab to fix drag and drop not working
  3.  Click on the Disable all button and then click Apply.
    disable all services to fix drag and drop not working
  4. Select the Startup tab and then click Open Task Manager.
    open task manager under startup to fix drag and drop not working
  5. Now right-click on the first enabled app on the Task Manager tab and click Disable.
    disable app to fix drag and drop not working
  6. Finally, follow step 6 to disable all enabled applications one after the other.
  7. After disabling the apps, close Task Manager.
  8. Restart your PC.

Fix 8: Adjust Windows Registry

When drag and drop in Windows 11 is not working, it could also be due to misconfigured or mishandled mouse settings. As an advanced user, you can correct this by modifying the registry, but ensure you back up the registry before moving on with this fix. The following shows you how:

  1. Press the Windows + R keys simultaneously to open the Run dialog, type regedit in the search field and hit Enter.
    open regedit on run dialog to fix drag and drop not working
  2. If the User Account Control requests form confirmation, click the Yes to confirm.
  3. Then, navigate to the address below:
    HKEY_CURRENT_USER\Control Panel\Desktop
    desktop folder on registry editor
  4. Afterward, double-click the DragHeight value.
    adjust dragheight registry to fix drag and drop not working
  5. Enter 4 as the Value Data value and click OK.
    change dragheight value data to fix drag and drop not working
  6. Also, double-click the DragWidth value.
    adjust dragwidth registry to fix drag and drop not working
  7. Enter 4 as the Value Data value and click OK.
    change dragwidth value registry to fix drag and drop not working
  8. Finally, close Registry Editor and restart your PC to apply the changes.

Fix 9: Perform SFC/DISM Scans to Fix Drag and Drop Issues in Windows 11

SFC/DISM scans utilities help to troubleshoot and fix drag-and-drop issues in Windows 11. They can potentially detect and repair corrupted system files that might be causing the trouble. Here is how to complete this fix:

  1. Press the Windows and S keys together and type cmd in the text field.
  2. Then, choose the Run as administrator option on the right side to start the Command Prompt with administrator privileges.
    open command prompt as admin to fix drag and drop not working
  3. Once the User Account Control prompts you, select Yes to continue.
    command prompt uac
  4. When the Command Prompt displays, enter the following command into the prompt and tap the Enter key to start an SFC scan:
    sfc /scannow
    perform sfc scsn to fix drag and drop not working
  5. Once the scan is complete, copy and paste the command below and press the Enter key to run the command:
    DISM.exe /Online /Cleanup-image /Restorehealth
    perform dism scan to fix drag and drop not working
  6. Finally, it would be best to restart your computer to implement repairs.

Fix 10: Perform System Restore to Fix Drag and Drop Issues in Windows 11

Performing a System Restore can help fix drag-and-drop issues in Windows 11 by restoring your system files and settings to a point where the drag-and-drop functionality works correctly. Use this step as a last resort.

Consider using System Restore if you suspect recent system modifications might be causing the drag-and-drop problem.

  1. Press the Windows + R key simultaneously to open the Run dialog, enter rstrui in the text field and press Enter.
    open rstrui on run to fix drag and drop not working
  2. Select the Choose a different restore point option when the System Restore wizard comes up.
    restore system files window to fix drag and drop not working
  3. Then, tap the Next button to proceed. 
    restore system files window 2
  4. Once the next window opens, select your restore point and click Next
    select restore point
  5. Allow the process to run and complete.
  6. Finally, click Finish when the restore is complete.

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Richard Omachona
Richard is a techie in providing fixes and solutions for computer issues of various kinds. Among his contemporaries, he is a preferred choice. His experiences are vast in Windows operating systems, and several other skills in programming such as Python, Web Frontend designing implementing at industry standards, best practices in HTML, CSS and JavaScript. and basics in Web Backend. He also loves traveling, gaming and music.